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About Us


Wink Bingo is powered by software belonging to Brigend Limited which is a wholly owned subsidiary of Cassava Enterprises (Gibraltar) Limited ("Cassava").

Cassava is happy to provide you with online bingo services under its remote gambling license issued by the Government of Gibraltar to Cassava.

All games on this site are fully audited and extensively tested to ensure fair play and honest payouts. Our main priorities are Security and Privacy.

Privacy Policy

We respect your online privacy and recognise your need for appropriate protection and management of any personal information you share with us. Protecting your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, and disclose the personal information you may provide us with while using our website.

We take every precaution to protect your personal information. All sensitive information (such as credit card numbers, other payment details and/or personal details) that you enter on our website is encrypted and protected with the best encryption software in the industry - SSL 128 bit. Furthermore, our servers are kept in secured offsite facilities and can only be accessed by authorised personnel.

For our customers' privacy we guarantee that all details provided are kept confidential and will not be sold or distributed to third parties. Furthermore, our servers are kept in secured facilities and can only be accessed by authorised personnel.

We may use your personal information provided to us to contact and correspond with you, to respond to your inquiries, to process transactions, to facilitate and enhance your use of our website and as otherwise permitted by law. From time to time, we may send you communications like newsletters and emails that we believe are relevant to you. If you prefer not to receive optional emails or other communications from us, you may contact us to unsubscribe. It is our general policy to not voluntarily disclose your personal information to third parties without your consent, except for disclosures required or permitted by law.

Please note that Internet gambling may not be legal in some jurisdictions and/or the legal age to gamble may be 18. Customers acknowledge that it is their responsibility to understand laws in their jurisdiction that may prohibit Internet gambling and that they have carefully read, understood and accepted the Terms and Conditions published on the various games available on this site.

We reserve the right to update, change or modify this policy at any time. If you are concerned about how your information is used, you should check back at our website periodically. We will post the policy changes to our website to notify you of these changes, which shall come to effect from the date of such update, change or modification.

Responsible Gaming

Although we know that Wink Bingo is just about the most fun you can have with your clothes on (or without I suppose), we know that we need to provide our players with a safe and responsible gaming environment. We know it is our responsibility to give you an incredibly entertaining experience, but that we are also required to prevent compulsive usage and prevent underage members accessing our gaming products.

As a responsible gaming company, we aim to provide transparent player protection.

  • Protection of minors
  • Preventing compulsive gambling

Protection of Minors

In line with the Government of Gibraltar's Gaming Ordinance, if you are under the age of 18 you are not allowed to play our Bingo Games.

We use sophisticated systems that can verify if someone who is attempting to play our Bingo Games are minors, and we track them if they try to play on Wink Bingo. We also make sure that we don’t design rooms to attract children or adolescents. We also make sure we do everything we can to discourage them from trying to join Wink Bingo.

We do however know that the internet is readily accessible in many homes around the world. So we know that gaming companies and parents must work together to protect your children from gaining access to your Wink Bingo account. To ensure the safety of your children, we recommend installing filtering software to block minors from accessing certain websites and programs. More tips for parents:

  • Do not leave children unattended near your computer when the bingo application is running.
  • Protect your gaming programs with password access.
  • Do not allow persons under 18 to participate in any gambling activity.
  • Keep your Wink Bingo username, password and deposit method details out of the reach of children.
  • Educate your children about the legality and the potential damage of underage gambling.
  • Limit the length of time your children spend online.

Unfortunately, no system is foolproof. If you know a person under the age of 18 who is registered with Wink Bingo, please notify our Support Team immediately at support@winkbingo.com

Preventing Compulsive Gambling

Wink Bingo is here to be a fun, relaxing form of entertainment. There are, however, a small number of people who could become obsessed with the potential monetary gains our games offer. Studies suggest that only a very small percentage of the adult population is prone to compulsive gambling problems. Wink Bingo has implemented a series of measures to help if this behaviour does become a problem:

Our team at Wink Bingo are trained on methods and techniques to recognise and take appropriate actions when they encounter compulsive or underage gambling.

We have set up the opportunity for you to self-exclude yourself from playing Bingo if you feel that your gaming experience is no longer just a form of entertainment.

  1. For more information on self-exclusion please click here
  2. We have also set up tools for you to set your own maximum limits on deposits to ensure you are always playing within your own pre-set limits. For more information on setting your deposit limits please click here.
  3. Upon your request, we will remove your name from our email list.

Remember

  • Gambling is a form of entertainment. It is not a way to get rich quickly and pay off your debts.
  • Gambling is a game of chance. There are no formulas that guarantee winnings.
  • Make sure that the decision to gamble is your choice.
  • Never try to chase your losses.
  • Check the amounts you spend on a regular basis.
  • Make sure you know the rules of the games you play.

Like many things, what is enjoyable in moderation can be disastrous in excess. If you suspect that you may have a gambling problem, you may seek professional help from the following organisations:

If you are worried about your gambling habits or you want to know more about the signs of compulsive gambling, try our self-assessment test.

Banking


General

Wink Bingo caters for various payment options as detailed below.

Approved transactions will be automatically credited to your account so you can begin playing immediately.

The minimum deposit amount at Wink Bingo is £5.00.
The minimum deposit required to receive the 200% initial deposit bonus is £5.00.
However the minimum deposit required in order to receive the subsequent 50% bonuses is £10.00.

The minimum withdrawal amount at Wink Bingo is £10.00.

Prior to a first withdrawal, a minimum of £20.00 must be deposited and wagered once or more, to qualify for a withdrawal.

The following limits apply to withdrawals:
Daily Limit - £1,000
Weekly Limit - £2,000
Monthly Limit - £3,000

We reserve the right to amend the aforementioned limits at our sole discretion at any time.

The following limits and charges are applied by Wink Bingo to payments issued as a result of withdrawals:

Payment method Country / Currency Minimum payment amount Charge if payment is less than minimum amount
Bank wire UK / GBP 50 Payments over 50 are free of charge. Payments below 50 are cancelled and the payment amount refunded to the bingo account balance.
Bank wire UK / non-GBP 500 Charge of USD35 / EUR30 in applicable currency.
Bank wire Non-UK / Any 500 Charge of USD35 / GBP35 / EUR30 in applicable currency.
Cheque / bank draft Any / Any 20 Payments over 20 are free of charge. Payments below 20 are cancelled and the payment amount refunded to the bingo account balance.
NETELLER Any / Any 10 Payments over 10 are free of charge. Payments below 10 are cancelled and the payment amount refunded to the bingo account balance.
Credit / debit card * Any / Any 10 Payments over 10 are free of charge. Payments below 10 are cancelled and the payment amount refunded to the bingo account balance.

* Payments to credit / debit cards will be credited to cards previously used to fund bingo accounts where applicable. Depending on your account history and in accordance with our current security and banking policy, we reserve the right to credit payments to, or split credits between previously registered cards.

Wink Bingo reserves the right to cancel any withdrawal, in which case the value of the withdrawal will be refunded to the bingo account balance, should the withdrawal be deemed to have resulted from irregular activity.

Any winnings over £100 accrued by a player in a non funded state will become void and can not be withdrawn. This applies to all games.

Wink Bingo enforces a purchase limit of £2,500 (or equivalent in other currencies) on each registered purchase card per week, with a maximum single purchase amount of £500 (or equivalent in other currencies).

Wink Bingo restricts the total number of registered cards per player to 5.

On your statement you will be billed as BRIGEND and/or IFUND-ONLINE PRO.

If you are experiencing problems making purchases, please contact our customer service team. We are available 24 hours a day for your convenience.

We use the SSL Protocol to provide security and privacy between your computer and our servers. This means that before any sensitive data is sent between you and our servers, the data is encrypted before it is transmitted. This makes it impossible for people to crack this code and gain access to your confidential information.

Credit Cards

Available in all currencies.
Credit Card purchases are one of the quickest purchase methods at Wink Bingo.
Wink Bingo accepts Visa and MasterCard credit cards.

We prefer Visa cards

Please note: It is only possible for players to make purchases using their own credit cards.

NETeller

Available in all currencies.
NETeller is an online money transfer service that you can use to deposit funds to your bingo account.
Opening a NETeller account is like using an "online wallet". You can deposit, withdraw, and transfer funds to any merchants that support NETeller Online Payments.
Sign up now

Switch and Solo

Available in British Pounds only.
Switch and Solo purchases are one of the quickest purchase methods at Wink Bingo. Wink Bingo accepts Switch and Solo debit cards.

Please note: It is only possible for players to make purchases using their own debit cards.

Debit Cards

Available in all currencies.
Debit Card purchases are one of the quickest purchase methods at Wink Bingo. Wink Bingo accepts Visa Delta, Visa Electron and Maestro debit cards.

Please note: It is only possible for players to make purchases using their own debit cards.

Paysafecard

Available in all currencies.
paysafecard is a prepaid voucher that you can use to fund your bingo account. To make a deposit using paysafecard you will need to purchase a paysafecard voucher.
More information on paysafecard.

Ukash


Available in all currencies.
Ukash deposits are an instant, fee-free, secure and easy way to fund your bingo account.
In order to make a deposit with Ukash you need to purchase a Ukash prepaid voucher.
More information on Ukash.

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Loyalty

Bonus Points are great fun. Wink Bingo will reward you with them for many of your actions such as referring a friend, playing games and more. Later, you can convert these points into cash in your account or exchange them for other special treats we may offer you from time to time. Yes, Bonus Points are good for you!

Check out the Bonus Points table below to see how to make the most of them.

Bonus Points Table

Refer a friend 15,000 points
5p card purchases 1 point per card
10p card purchases 1 point per card
25p card purchases 2 points per card
50p card purchases 5 points per card
£1 card purchases 10 points per card

Rewards Table

1,000 Bonus Points Redeemed £1 added to your account

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